COVID-19 Resources

Community services play a crucial role in looking after our community. WACOSS are working together with our members, other WA human service peak bodies and the WA Government to ensure you have access to the latest trusted information and resources.

This page provides general health advice and links to resources that community service organisations may find useful. For the latest WA Government information and advice, visit

If you suspect you may have COVID-19, call the Coronavirus Health Information Line on 1800 020 080.

This page contains a lot of information relating to COVID-19 and the evolving situation we have all found ourselves in since the beginning of 2020. If you are looking for specific information, please use the search function below with a keyword e.g. “vaccinations”.

Mandatory Vaccinations for the Community Care Services Sector

From Friday 10 June 2022 WA’s mandatory vaccination policy will only apply to certain workforces. This update is in line with health advice and will only apply to workforces working with the most vulnerable to protect them from severe disease. As of Friday 10 June, the following sectors must be triple dose vaccinated to be able to enter their workplace:

  • Healthcare and health support workers in hospitals and primary health care settings;
  • Workers in residential aged care; and,
  • Workers in residential disability settings. 

Read the Mandatory Vaccination Policy online.

Mask wearing, proof of vaccination and visitor limits in certain settings will remain and continue to be monitored by the Chief Health Officer, as well as location and testing requirements for positive cases and close contacts. 

Read the full announcement from 1 June 2022.

Can an employer require an employee to be vaccinated?

Information on workplaces and employers requiring mandatory COVID-19 vaccinations is available on the Fair Work Ombudsman website

FWO states that employers can only require their employees to be vaccinated where:

  • a specific law (such as a state or territory public health order) requires it
  • the requirement is permitted by an enterprise agreement, other registered agreement or employment contract, or
  • they give their employees a lawful and reasonable direction to be vaccinated. Whether a direction is lawful and reasonable is assessed on a case-by-case basis.
Read more on the Fair Work Ombudsman website under ‘Can an employer require an employee to be vaccinated’?


Disability Support Accommodation Worker (Restrictions on Access) Directions

The Direction has been published online by the WA Department of Health and is available here Disability Support Accommodation Worker (Restrictions On Access) Directions (

Community Sector Preparedness

The Department of Communities are providing RATs and PPE/C to assist organisations in the community services sector continue to provide services to the public. 

You can request RATs and PPE (surgical masks, N95 masks and cloth masks) through the Department’s online COVID PPE/C and RAT Request Form

If you have any queries or concerns about the recent announcements from the Department of Communities about the provision of RATs and PPE to the sector, please email the COVID-19 Management Incident Team (COMIT) with DoC: [email protected]

We have streamlined this page and any relevant information has now been archived via the links below. 

Vaccine Toolkit

Access the latest COVID-19 vaccination resources from the Department of Health including posters, videos, infographics and more.

All of the assets available below are free to use and can be downloaded and distributed widely throughout your networks. We encourage members and other community service sector organisations to utilise these resources and share with your staff and the wider community.


Since the beginning of the pandemic, WACOSS has regularly shared information relevant to the community care services sector via our fortnightly newsletter, and via special COVID-19 updates. You can find previous updates below:

WACOSS was funded to develop, implement, and facilitate the CSSP initiative. The CSSP was introduced to mitigate services disruptions in the Community Sector due to furloughing of staff, as it has impacted the eastern states at the peak of the Omicron wave.

The CSSP will allow organisations who have sufficient staff capacity to second to an organisation at risk of service disruption, so that their critical work supporting vulnerable people can continue, even if WA is faced with high COVID-19 cases.

Organisations who have capacity to share staff are encouraged to visit our website and register their willingness to contribute to the Surge Pool, and for organisations experiencing furloughing of staff due to COVID-19 to complete a Surge Request so that we can try to find a suitable match.

For more information and to register or request a surge workforce, please click the button below to go to our CSSP page

As part of WACOSS’s recent advocacy efforts, we have secured $1million in funding from the West Australian State Government  to cover additional cleaning costs incurred by community service organisations due to interaction with COVID-19 positive cases. This funding is available on a reimbursement basis for any not-for-profit community service that holds a WA Government contract providing services to vulnerable community members.

For more information and to apply please click the button below to go to our cleaning reimbursement scheme page.