WACOSS Training Catalogue

Tips and Tricks of Program Measurement

Full day

What is the difference between measurement and evaluation? Why do we need consultants to evaluate our programs? What sort of measurement or evaluation do we do ourselves, and when do we need external assistance? In our current changing procurement environment of understanding and measuring outcomes, it can be very unclear as to what we are […]

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Collaboration for Sustainability

Full day

In the Australian Institute of Company Directors NFP Governance & Performance Survey 2014; fifty per cent of Directors of not-for-profit social service organisations said in the past year they have discussed the possibility of a merger. About a quarter of these organisations are expecting a merger to happen within the next two years. Deciding to […]

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Nuts and Bolts of Measuring Outcomes

Full day

What is the difference between measurement and evaluation? Why do we need consultants to evaluate our programs? What sort of measurement or evaluation do we do ourselves, and when do we need external assistance?  In our current changing procurement environment of understanding and measuring outcomes, it can be very unclear as to what we are […]

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Financial Planning & Budgeting Essentials

Full day

Knowing how to prepare budgets and business plans are essential skills for managers, team leaders and staff responsible for projects. This course will provide the essential tools to equip you to prepare basic business plans and budgets to achieve your organisations goals Learning outcomes & content: In this course you will learn to prepare and […]

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Communicating and Connecting with Aboriginal Clients

Half day

This course is specifically designed for the community services sector and those working with, or wanting to work with Aboriginal clients or communities. Participants will gain a deeper understanding and appreciation of Aboriginal people, their culture and history.

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Dealing with Conflict and Difficult Situations

Full day

Conflict and difficult situations are an inevitable part of any workplace. Ensuring that they are dealt with appropriately is essential to maintaining balance, harmony and productivity within the workplace. This workshop will help you: identify common elements of difficult situations that may lead to conflict; use communication techniques to positively respond; intervene effectively; strengthen trust between […]

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Developing a Business Case to Meet Organisational Need

Half day

This workshop covers how to present your organisation’s business case effectively to critical stakeholders to gain approval and buy in from them and increase your success rate. We also look at how to analyse, create and communicate a successful business case to meet your organisation’s unique needs.   Learning outcomes & content: On completion a […]

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Building Blocks of Personality Dimensions (Profiling for Profit)

Full day

Personality Dimensions is the latest profiling tool in presenting Personality Temperament Theory. By attending this half day workshop, either with your staff or with the intention of learning more about your staff, you will walk away with a greater understanding of how to utilise your staffs’ skills and hidden geniuses to increase your organisation’s productivity […]

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Business Writing: Writing for Your Audience

Half day

All workplaces have certain expectations and standards around business writing. This workshop explores how to plan, organise and structure written communications in various styles and formats using correct and appropriate language.

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