The Consumer Utilities Project has been established by WACOSS to work with consumers and consumer representative organisations to achieve reform in the provision of utilities for West Australians. |
The project operates a telephone hotline to provide advice and assistance on:
- Complaint mechanisms
- Issues concerning financial hardship
- How to take the next step with your issue
- Referrals to agencies that can advocate on behalf of
consumers
Contact the Consumer Utilities Project Hotline
(08) 9420 7217
Tuesday to Thursday
1pm-5pm |
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The hotline is an easy way to gain assistance with utilities and other consumer concerns. |
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Have you a consumer concern about electricity? Check out our: |
- Information Sheets
- Policy Documents
- Complaints Procedures
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Are you a consumer of gas in Western Australia? Check out our:
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- Information Sheets
- Policy Documents
- Complaints Procedures
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Water is a concern for everyone. Check out our: |
- Information Sheets
- Policy Documents
- Complaints Procedures
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| Water Assist Scheme |
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