Currently in Western Australia there are a number of utility assistance schemes for people having difficulty paying their Electricity, Water and Gas bills. These schemes can be accessed via an Welfare/ Emergency Relief Agency or a Financial Counselling service. The following provides an overview of how the schemes work and guidelines to assist with client applications. These forms are regularly updated. Please ensure you are using a current version.
The Power Assist Scheme is an initiative of Synergy and Horizon Power and the WACOSS Emergency Relief Agencies Forum (ER Forum). The scheme is aimed at assisting members of the community experiencing financial difficulties with the payment of their electricity accounts and in particular to prevent electricity disconnection. This scheme is available to clients through agencies that provide Emergency Relief or Financial Counselling.
The Scheme is administered by the St Vincent De Paul Society and overseen by the State Emergency Relief Committee on behalf of the ER Sector.
Allocation Dates for 2014/2015
The Synergy Power Assist Scheme is run for two days every month throughout the financial year.
The allocation dates for 2014/2015 financial year are as follows:
22nd & 23rd July 2014
19th & 20th August 2014
16th & 17th September 2014
21st & 22nd October 2014
18th & 19th November 2014
16th & 17th December 2014
20th & 21st January 2015
17th & 18th February 2015
17th & 18th March 2015
21st & 22nd April 2015
19th & 20th May 2015
16th & 17th June 2015
The Horizon Power Assist Scheme can be applied for at any time and applications are processed at the end of each month.
For full program guidelines please see the application forms below:
Synergy Power Assist Application From 2014-2015
Horizon Power Assist Application Form 2014-2015
Power Assist Reports
WACOSS produces a report each year providing information and data on the Power Assist Scheme. Please use the links below to view the latest reports:
Horizon Power Assist Report 2012-2013
Horizon Power Assist Report 2011-2012
Horizon Power Assist Report 2010-2011
Horizon Power Assist Report 2009-2010
Synergy Power Assist Report 2012-2013
Synergy Power Assist Report 2011-2012
Synergy Power Assist Report 2010-2011
Synergy Power Assist Report 2009-2010
The outcome for the AlintaCARE program for the 2014/15 financial year is pending a decision being made by Alinta Energy Management.
Hardship Utility Grant Scheme (HUGS)
HUGS is a State Government Scheme which provides financial assistance to help people with financial difficulties pay their water, gas, and electricity bills so their supply is not cut off.
Further information on HUGS can be found here