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    Utility Assistance Schemes

    Currently in Western Australia there are a number of utility assistance schemes for people having difficulty paying their Electricity, Water and Gas bills.   These schemes can be accessed via an Welfare/ Emergency Relief Agency or a Financial Counselling service.  The following provides an overview of how the schemes work and guidelines to assist with client applications.  These forms are regularly updated. Please ensure you are using a current version.

    Power Assist

    The Power Assist Scheme is an initiative of Synergy and Horizon Power and the WACOSS Emergency Relief Agencies Forum (ER Forum). The scheme is aimed at assisting members of the community experiencing financial difficulties with the payment of their electricity accounts and in particular to prevent electricity disconnection. This scheme is available to clients through agencies that provide Emergency Relief or Financial Counselling.

    The Scheme is administered by the St Vincent De Paul Society and overseen by the State Emergency Relief Committee on behalf of the ER Sector.

    Allocation Dates for 2014/2015

    The Synergy Power Assist Scheme is run for two days every month throughout the financial year.

    The allocation dates for 2014/2015 financial year are as follows:

    22nd & 23rd July 2014

    19th & 20th August 2014

    16th & 17th September 2014

    21st & 22nd October 2014

    18th & 19th November 2014

    16th & 17th December 2014

    20th & 21st January 2015

    17th & 18th February 2015

    17th & 18th March 2015

    21st & 22nd April 2015

    19th & 20th May 2015

    16th & 17th June 2015

    The Horizon Power Assist Scheme can be applied for at any time and applications are processed at the end of each month.

    For full program guidelines please see the application forms below:
    Synergy Power Assist Application Form 2014-2015
    Horizon Power Assist Application Form 2014-2015

    Power Assist Reports

    WACOSS produces a report each year providing information and data on the Power Assist Scheme. Please use the links below to view the latest reports:

    Horizon Power Assist Report 2012-2013
    Horizon Power Assist Report 2011-2012

    Horizon Power Assist Report 2010-2011

    Horizon Power Assist Report 2009-2010

    Synergy Power Assist Report 2012-2013
    Synergy Power Assist Report 2011-2012
    Synergy Power Assist Report 2010-2011
    Synergy Power Assist Report 2009-2010


    AlintaCare Scheme

    The AlintaCARE Scheme commenced in 2003 to assist members of the community experiencing financial difficulties with the payment of their gas accounts and in particular to prevent gas disconnection. The scheme does not currently cover gas bottles. (WACOSS continues to advocate for subsidies and fair pricing of gas bottle services across regional WA)

    AlintaCARE Scheme is administered by Jacaranda Community Centre, Belmont WA, on behalf of the WACOSS Emergency Relief Agencies Forum. Call (08) 9477 4346 for more information.
    The AlintaCARE Scheme is run over 4 days every month.

    AlintaCARE Scheme – Dates 2014-2015

    2014
    Monday 21st until Thursday 24th July
    Monday 18th until Thursday 21st August
    Monday 15th until Thursday 18th September
    Monday 20th until Thursday 23rd October
    Monday 10th until Thursday 13th November
    Monday 8th until Thursday 11th December

    2015
    Monday 19th until Thursday 22rd January
    Monday 16th until Thursday 19th February
    Monday 16th until Thursday 19th March
    Monday 20th until Thursday 23rd April
    Monday 18th until Thursday 21st May
    Monday 8th until Thursday 11th June

    For full program guidelines please see the application forms below:
    AlintaCARE Application Form 2014-2015                        PDFWord
    AlintaCARE Guidelines and Dates for 2014-2015           PDF  |  Word

    Hardship Utility Grant Scheme (HUGS)

    HUGS is a State Government Scheme which provides financial assistance to help people with financial difficulties pay their water, gas, and electricity bills so their supply is not cut off.

    Further information on HUGS can be found here