Understanding what outcomes I currently deliver
In previous sections, we talked about outcomes in to the context of the DCSP policy.
You should now have an understanding of the Logic Model framework and its strengths and weaknesses. In this resource, we will look at a sequenced process of determining your outcomes within the Logic Model Framework.
It is important to understand what outcomes your service delivers as those outcomes will be what your performance and reporting will be measured against in this new paradigm of outcomes based funding and contracting.
The very first thing we must do is to define what we mean by outcomes and how you define what your outcomes are.
- The “if – then” framework makes it clear how outcomes differ from inputs, activities and outputs.
- By following the diagram below, you are able to see that inputs, activities and outputs are part of your planned work, or in other words the practical things you do to deliver your service.
- What comes out of your planned work are your intended results for your clients or community. This is the point at where the evaluation and measurement under the new policy framework will focus.
- As you can see, it is possible to go ‘one step further’ and look at the long-term impact of successful outcomes in broader terms. This can be an inspiring and creative process as you really get to see the value and impact of the hard work you do! Remember also to look at your organisations’ vision and mission, which should fit in neatly with your intended results.
This activity will guide you through the process of defining your outcomes through the Program Logic Model
To see FAQs on Outcomes click here or go to the next resource, "Considering a tender."